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Customer Account Representative
Program Description:
This program has been designed to give City of Tulsa employees an opportunity to increase their knowledge and skills, become more productive, have opportunities for advancement within the organization and work toward completion of a college degree.
Entry Level Salary:
$31,860 and $53,110
Local Employment Outlook:
Like those seeking other supervisory and managerial occupations, applicants for jobs as office and administrative support worker supervisors and managers are likely to encounter keen competition because the number of applicants should greatly exceed the number of job openings. Employment is expected to grow more slowly than average for all occupations through 2014. Besides the job openings arising from growth, a large number of openings will stem from the need to replace workers who transfer to other occupations or leave this large occupation for other reasons.
Sample Courses:
BUS 1021 Working in Teams/Workplace Diversity
BUS 1353 Business Mathematics
BUS 2003 Credit Internship
BUS 2023 Customer Support Internship
BUS 2033 Customer Service/Personal Internship
What It Takes:
This Associate in Applied Science requires 64 hours with 31 hours of business classes.
(City of Tulsa Option)-
Program Description:
This certificate has been designed to give City of Tulsa employees an opportunity to increase their knowledge and skills, become more productive and have opportunities for advancement within the organization.
Entry Level Salary:
$31,860 and $53,110
Local Employment Outlook:
Like those seeking other supervisory and managerial occupations, applicants for jobs as office and administrative support worker supervisors and managers are likely to encounter keen competition because the number of applicants should greatly exceed the number of job openings. Employment is expected to grow more slowly than average for all occupations through 2014. Besides the job openings arising from growth, a large number of openings will stem from the need to replace workers who transfer to other occupations or leave this large occupation for other reasons.
Sample Courses:
BUS 1021 Working in Teams/Workplace Diversity
and any three of the following:
BUS 2003 Credit Internship
BUS 2013 Commercial Billing Internship
BUS 2023 Customer Service Internship
BUS 2033 Customer Service/Personal Internship
BUS 2043 Customer Service/Phone Center Internship
BUS 2063 New Accounts-Taps Internship
BUS 2073 General Internship
BUS 2083 Computer Orientation Internship
BUS 2093 Non-Commercial Billing Internship
What it Takes:
This Certificate of Achievement requires 21 credit hours with 10 business hours.
More Information: n/a
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